Airlines Case Study

Client’s Business:   The client, headquartered at Jeddah, operates domestic and international flights to over 80 destinations in the ME, Africa, Asia, Europe and North America. It has nine separate operating units – catering, cargo, ground handling, technical service, flight academy, medical services and religious, royal and VIP airlines.

Project:Understand the ongoing implementation project of Finance Solution and help the business community to reap the benefit of ERP. To help the business users to get trained on the ERP and become more effective in terms of data capturing, reporting, analyzing etc., Understand the existing processes and to suggest improvement areas.

Objectives:Needed a unified business and IT infrastructure to drive the transformation of its operations into independent subsidiaries. The main objective is to have one solution which will cater to all the group companies and to have the consolidation at the group level.


  • Brought the System to up to date by loading the past data to the system
  • Provided extra support on analyzing the Business data with ERP
  • Acquire and implement state-of-the-art industry-specific applications to ensure competitiveness and sustainability in the future, covering all strategic business units and the holding company.
  • Build a modern, end user-focused IT infrastructure and IT production to enable new applications and processes.
  • Gain the business process platform that will bring new efficiencies to each unit and unprecedented flexibility to evolve as business demands change.

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