Airlines Catering Solutions

Client’s Business: The client is a group company of one of the international airlines established in Jeddah in 1981. Continued efforts have resulted in the inauguration of four more units located at Riyadh, Dammam and Medina International airport in Saudi Arabia and Cairo International Airport in Egypt. Client supplies a volume of 20 million meals, 100,000 flights supply and manages 75+ Airlines who operate in KSA across all the airports. As an integrated offering, client also provides services for In-flight Sales on profit sharing for airlines operating to/from KSA.

Client Requirements: Client was on the path to Privatization and was looking for right IT partner who will help them on the following challenges:

  • Disparate Systems on Old Technology for Core Operations
  • Costly Maintenance
  • Difficult to make changes
  • No Integrated System – Separate instance for each location
  • No integrated information
  • Lack of features for Centralized Control and Operations
  • Performance Bottlenecks
  • Time-Consuming Manual Processes
  • No MIS for decision making
  • Implementation of new ERP (SAP)
  • Issues on Data Migration
  • Requirement of System for New Business Ventures
  • No Enterprise wide Planning and Control Solutions
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Approach:

  • Implement where possible the Group System for group functions
  • Implement COTS where possible for Own requirements
  • Go for Bespoke Development where COTS not available
  • Go in phases as per Business Need and to accommodate the bandwidth issues of SMEs

Phases:

  • Phase 1 – Support Data Migration to SAP for Group Functions in line with Group Mandate
  • Phase 2 – Implement MIS and Data Warehouse
  • Phase 3 – KPO Financial Services
  • Phase 4 – Implement Budget and Cost Control Systems
  • Phase 5 – Develop and Implement Core Operation Systems

Solution:Deployed teams with different skill sets as required with a peak team size of 60+ to deliver the following projects:

  • Data migration solution from AS400 to SAP system
  • Ongoing Day – Day Business support for SAP System
  • Dashboard and MIS Reporting Solution (OBIEE)
  • Enterprise wide Planning and budgeting solution ( Hyperion Planning)
  • Purlynt – SkyCATS (In-flight catering ERP solution)
  • Purlynt Sky Sales (Onboard sales Solution)
  • Purlynt EMS (Airline Equipment Management system )
  • Purlynt food (Industrial catering ERP )
  • Infrastructure/Application Maintenance Services
  • Payroll Process Services
  • KPO Financial Services

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